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  • Painting Customer Reviews

    Read our real-time customer testimonials about CertaPro Painters

    As part of our Certainty Service SystemTM we make sure we call back every customer we painted for. Using our trusted Quality Callback ProgramTM an outside firm reaches out to our past customers to measure our quality and survey our customers.

    The rating questions are: On a scale of 1 (very dissatisfied) to 5 (very satisfied), how would you rate, overall, your Customer Experience? Would you recommend CertaPro Painters to a friend or relative?





    If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can call 1-866-213-8291 to give your review to a customer service representative.


  • Jun 19, 2013
    Jim B.,Taunton, MA
    "The job required calling back the foreman of the crew and he spent an additional 6-8 hours working on my property to make the work satisfactory. This shouldn't be necessary. The job should have been done right the first time!"
    >> Certapro Response:
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    Customer Experience Rating: 4
    Mar 06, 2013
    Greg O.,Assonet*, MA
    "Good communication, work done in a timely manner efficient, friendly crew!! Also, fair price."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Dec 21, 2012
    William C.,Rehoboth*, MA
    "I watched the quality of workmanship, the courtesy of the painters themselves, and the attention to detail as they were doing their work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 26, 2012
    Dave T.,Assonet*, MA
    "Excellent workers and owner."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 20, 2012
    George L.,Attleboro*, MA
    "Polite and courteous workers."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 09, 2012
    Kathy S.,Raynham*, MA
    "Rooms were finished in a timely manner. Crew was very polite."
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    Customer Experience Rating: 5
    Oct 15, 2012
    Alan F.,Rehoboth*, MA
    "The professionalism of the individuals that did the work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 04, 2012
    Lois W.,Rehoboth*, MA
    "Everything was done so quickly and i was just pleased."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 02, 2012
    Mike P.,Swansea*, MA
    "Everything was prompt and the estimating process was painless and efficient. They were neat and timely. There was no mess and everything was done correctly."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 20, 2012
    Kristen B.,Norton*, MA
    "Everything was done very quickly and neatly. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 16, 2012
    Rosie S.,North Attleboro*, MA
    "What most impressed me is that Randy came early and went over e.verthing that was to be done.everything got done in a timly manner and the whole crew was great. The house and shed look great, I'm more than satisfied. You were also very helpful with colors and staying in touch. It also was good to call you and you always answer your phone."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 14, 2012
    Paul I.,Wareham, MA
    "Tina Hasson was a pleasure to work with. The crew was neat and fast. Job was finished in three days. I have recommended Certa Pro to my daughter and a friend. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 04, 2012
    Rick D.,Norton*, MA
    "They did a very nice job and a great clean-up"
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    Customer Experience Rating: 5
    Aug 30, 2012
    Roger W.,North Attleboro*, MA
    "They were very professional. They were attentive to our concerns. They are very perceptive to our needs or concerns. They did a great job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 21, 2012
    David S.,Rehoboth*, MA
    "Tina set everything up and gave me an estimate. I was away the week they did their work and everything was easy."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 21, 2012
    Guillaume L.,Rehoboth*, MA
    "I was not too happy with the clean-up afterwards. "
    >> Certapro Response:
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    Customer Experience Rating: 4
    Aug 07, 2012
    Heather I.,Mansfield*, MA
    "Tina was a pleasure to work with and made sure the job was completed to our satisfaction."
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    Customer Experience Rating: 5
    Jul 27, 2012
    Marrie & Omer C.,Mansfield*, MA
    "The men that come were very nice and they done a excellent job. they were very veat . I would use them again. Thank You Omer Chagnon"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 07, 2012
    Linda I.,Seekonk, MA
    "The painters were great! They were very professional and kept us well informed!"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 03, 2012
    Alex P.,Norton*, MA
    "The workers themselves."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 30, 2012
    Richard V.,Somerset*, MA
    "THE SHUTTER SCREWS SHOULD HAVE BEEN PAINTED WITHOUT ME BRINGING IT TO CERTAPRO'S ATTENTION AND THE HANDLE ON THE SLIDING PATIO DOOR HAS PAINT ON IT WHEN THERE SHOULD NOT BE...........ITS MESSY FROM TRYING TO PAINT AROUND IT!!"
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jun 18, 2012
    Tracy C.,Swansea*, MA
    "Everything went fine. Tina was great, the workers were great. There were no issues"
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    Customer Experience Rating: 5
    Jun 11, 2012
    Maureen A.,Seekonk*, MA
    "They came consistently. They were very neat, and they made sure not to hurt my flowers as I am an avid flower gardener. They were VERY neat. No spilled paint anywhere."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 11, 2012
    Daniel K.,North Attleboro*, MA
    "My only issue was on 2 occasions, they said they were going to be there and they weren't. They did a good job, once they showed up."
    >> Certapro Response:
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    Customer Experience Rating: 4
    May 23, 2012
    Arthur D.,Rehoboth*, MA
    "Workers did a great job painting the house and making sure that we were satisfied with the final outcome. Painters were skilled and worked very hard and with precision. Love the way the house and decks look! Looks like a new and modern home! Owners of CertaPro listened to our questions and concerns and came to check on work site."
    >> Certapro Response:
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    Customer Experience Rating: 5
    May 22, 2012
    Craig F.,Rehoboth*, MA
    "We are waiting on a small issue of bubbling of the paint. The group has come out and asked if we could wait some time before they fix it, as it may settle in. They were on time courteous, and professional. They did everything they promised. "
    >> Certapro Response:
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    Customer Experience Rating: 4
    May 22, 2012
    Michelle A.,Raynham*, MA
    "They were amazing to deal with. Tina Hasson was wonderful. They came in and quoted us, held true to what they promised us. The work was beautiful and cost effective. I cannot rave enough about them. They were very hard workers as well. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    May 03, 2012
    Kim E.,Attleboro*, MA
    "very good work, and pleasant workers"
    >> Certapro Response:
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    Customer Experience Rating: 5
    May 02, 2012
    Mike G.,Attleboro*, MA
    "Some of the guys were not knowledgeable about paint quality and how to put it on. It wasn't fully clean painting and had bubbles."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Apr 05, 2012
    Jill P.,Norton*, MA
    "CertaPro is very professional, easy to deal with, and always on time."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Dec 10, 2011
    Pam W.,North Attleboro, MA
    "Everything went as planned"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 28, 2011
    Joe H.,Attleboro*, MA
    "I was unhappy that my house was not sanded but I was not surprised because they told me it would not be sanded but I still wanted it done. Some areas of the house needed to to be sanded so it is not perfect."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Nov 14, 2011
    Lynn T.,Swansea*, MA
    "Attention to detail, excellent results, timely completion."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 28, 2011
    Melissa H.,North Attleboro*, MA
    "They did good work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 18, 2011
    Bill F.,Attleboro*, MA
    "Service and quality of work"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 11, 2011
    Tom S.,Norton, MA
    "The attention to detail from the initial call, home visit, paint preparation, professional painters work and courteousness, cleanliness, follow-through and follow-up."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 07, 2011
    Evelyn R.,Norton*, MA
    "Every body was very professional, a pleasure to have around and work with, they provided me clarification with the paperwork, I was very pleased. I got a second estimate and Im glad of my choice in who was going to do the work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 03, 2011
    James G.,North Attleboro*, MA
    "The workers were fast and efficient. They kept the area clean and did a good clean-up upon completion. We received several comments from neighbors about the new appearance and would recommend these workers for their work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 02, 2011
    Jack/Mary H.,Raynham*, MA
    "Very prompt service and personable folks (from estimators to painters)"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 31, 2011
    Richard B.,Swansea*, MA
    "They came promptly. There was a mix up. She just figured on the front of the house and not the trim in the back. There was a misunderstanding, I want the back trim done. The hurricane did some damage to the fence that you painted and it needs to be redone as well. I do want it done and would like her to get back to me in a week or so. I was very satisfied the workers were very very good, courteous. With what I had done I was pleased."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 17, 2011
    Larry B.,Taunton*, MA
    "DEALING DIRECTLY WITH THE OWNERS REASSURED US THAT THE JOB WOULD BE DONE RIGHT. WHEN PROBLEMS AROSE, THEY WERE QUICK TO NOTIFY US AND SUGGEST REASONABLE SOLUTIONS."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 12, 2011
    Lois M.,Dighton*, MA
    "thorough, curtious and neat"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 11, 2011
    Nicole M.,Attleboro*, MA
    "Tina helped me a great deal with selecting colors for the rooms. The workers - Jamie and Carlos were punctual, pleasant, and professional. I could not be happier with the entire process! I look forward to hiring them in the future."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 09, 2011
    Irina B.,Seekonk*, MA
    "The workers worked very professional, they did a great job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 26, 2011
    Eileen B.,Swansea, MA
    "The work was perfect^On time, on budget and polite and professional staff!"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 25, 2011
    Bill W.,Seekonk*, MA
    "Patience in choosing a colors, coming to put samples on house to ensure it was what I wanted. The painters themselves wouked very hard and were very professional friendly and accomidating."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 12, 2011
    Donna S.,Mansfield*, MA
    "Workmanship, very professional."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 12, 2011
    Sandy C.,Raynham, MA
    "Some of my windows were left with a terrible soapy scum on them that required a lot of work to clean them again."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jul 06, 2011
    Ryan C.,Mansfield*, MA
    "been a little more proactive in contacting me with the estimate. I was in a time crunch. After that they moved very quickly which i appreciated."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jul 05, 2011
    Alan O.,Attleboro*, MA
    "Talking with Tina, I was able to do everything via e-mail which is important because I'm hard of hearing. She followed up, and the painters did a good job. I was very satisfied."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 29, 2011
    Barbara H.,Swansea*, MA
    "The quality of the crew's work, their work ethic. They were there when they said they would be and worked like "beavers". They were neat. The work area was neat and clean when they completed their work every day. They were pleasant, polite and hard working. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 17, 2011
    Bob S.,Fall River*, MA
    "They were quick and did good work."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 17, 2011
    Florida M.,Attleboro*, MA
    "They were on time; followed through on the job and they were neat which was very important to me. I cannot say anything negative."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 16, 2011
    Frank R.,Swansea*, MA
    "They were quick and clean, nothing for me to do. They did the power wash in a matter of days, no wait time."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 04, 2011
    Jeff T.,Rehoboth*, MA
    "From the beginning, Tina gave us recommendations and suggestions on colors to paint and what we would expect from Certpro Painters. The paint crew were very professional did a great job and clean everything up. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 01, 2011
    Donald and Michelle O.,Seekonk*, MA
    "Painters were very though, and took time to clearly communicate plans and get answers to complete project to our needs."
    >> Certapro Response:
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    Customer Experience Rating: 5
    May 17, 2011
    Robert S.,North Attleboro*, MA
    "Painters were professional, courteous, and hardworking. The house looked like new when they were finished."
    >> Certapro Response:
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    Customer Experience Rating: 5
    May 14, 2011
    Caroline R.,Swansea*, MA
    "Been consistent with hours and communication from the beginning, cleaned up better throughout, and perhaps worked a little faster."
    >> Certapro Response:
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    Customer Experience Rating: 4
    May 12, 2011
    Jeffrey T.,North Attleboro*, MA
    "remove paint that got onto the windows. a bit more care to avoid damage to clapboards and roof shingles."
    >> Certapro Response:
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    Customer Experience Rating: 4
    May 09, 2011
    Ed M.,Norton*, MA
    "Team arrived on time as predicted, cleaned up beautifully, acted very profesionally & friendly.id a great job several extras thrown in power wash brick front steps and back entry way."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Mar 15, 2011
    Steven H.,North Attleboro, MA
    "The timeliness of the quote; professional and courtious people, and quality of work and attention to detail & neatness"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 29, 2010
    Donald R.,Somerset*, MA
    "Prompt response to my initial call, personalized help from Tina, impeccable paint job by Jaimie who was very respectful of our home and belongings. I am recommending your company to everyone I know."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 29, 2010
    Adam P.,Taunton*, MA
    "They were there when they were suppose too and the paint looks great"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 26, 2010
    Mary K.,North Dighton, MA
    "Quality work, well done!"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 23, 2010
    Sherry L.,Attleboro, MA
    "It was really really well done. The details of everything, it looks gorgeous."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 22, 2010
    Sandy M.,Raynham*, MA
    "Tina communicated well. There was nothing hidden from us."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Nov 07, 2010
    Everett M.,Fall River*, MA
    "The team was great! Everything was done well. They were professional, quick and neat. Everything I asked for was taken care of!!!"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 26, 2010
    Charles L.,North Attleboro*, MA
    "Team was prompt, thorough, careful, and neat. Carpentry work performed was outstanding. We are extremely pleased with the final result."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 25, 2010
    Lynda O.,Swansea*, MA
    "the experience was wonderful. the painters were timely and efficient and cleaned up after themselves. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Oct 18, 2010
    Bob P.,Rehoboth*, MA
    "both painters were very cordial and professional. Their painting expertise was excellent. They were extremely neat and my husband and I would never hesitate to have them return in the future whether it be an exterior or interior job. Thanks again for such a professional job well done."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 24, 2010
    Pat M.,Rehoboth*, MA
    "The work was done in a very professional manner. Everyone was very polite, and courteous. Work was completed on time or before expected. Any carpentry work that had to be repaird was done, and the old materials were taken away. Tina Hasson was very responsive to all my questions and concerrns, and when I needed help finding a specific color for the shutters for my home, Tina was able to find the exact color I was lookng for. The painters came back after the work was completed, to be sure I was satisfied with the work they had done. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 18, 2010
    Mike V.,Swansea*, MA
    "Tina was responsive to our every question. The crew was professional and efficient and the house looks great."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Sep 15, 2010
    Joseph S.,Attleboro*, MA
    "The Salesperson (Tina Hasson ) was very customer focused and followed up with any concerns or questions that I had. The painting crew ( led by Louis ) was also very pleasant to work with and did a fine job on the house. I was very satisfied with the workmanship displayed y the crew. "
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 24, 2010
    Linda B.,Rehoboth*, MA
    "Tina Hassan's knowledge & expertise helped us make many decisions after our initial consult. The painting team was wonderful! They were on time, professional and very polite. Jaimie is an amazing painter! We're very pleased with the entire experience."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 06, 2010
    Ronald F.,Swansea, MA
    "Tina is my next door neighbor so she was always available to supervise and answer any questions I had"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Aug 05, 2010
    Mike & Jennifer M.,North Attleboro*, MA
    "More communication about when the crew would arrive; better post-job cleanup; more communication about what was happening each day and color selection. I frequently felt in the dark about things like how downspouts were handled, how cleanup would be handled, and what the steps of the job were. A sort of daily summary would have been great at the beginning and end of each day, just so I would know what to expect."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jul 29, 2010
    Ron W.,Rehoboth*, MA
    "Hugo and Tina were awsome!"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 15, 2010
    Janet N.,Berkley*, MA
    "The painters were extremely professional and friendly. In addition they cleaned up after themselves each day and made sure everything was put back in its correct place"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 11, 2010
    Stuart S.,Attleboro*, MA
    "The painters were prompt, and mostly efficient. Most of the time, we didn't even know they were here."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jul 10, 2010
    Donna S.,Taunton*, MA
    "There were a few items that were not done to my satisfaction initially that were corrected in a tiemly matter after I spoke with the project manager."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jul 06, 2010
    Joanne B.,Dighton*, MA
    "Tina Hasson was very professional in the manner she conducted the quoting process, you offer a very reasonable price. The quality of the work was excellent and the work crew was professional and theye did everything they could to satisfy our requests."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 24, 2010
    Steve Q.,Attleboro*, MA
    "All the guys were pleasant and careful not to damage my plants and things. They removed everything from the porch, replacing it where it belong after each day. The last day they inspected and touched up things my husband and I hadn't even noticed. It was a pleasure doing business with these professional men. Thank you, Jeanne Quaglia"
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 21, 2010
    Pat F.,North Attleboro*, MA
    "better communications between sales and guys doing the work."
    >> Certapro Response:
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    Customer Experience Rating: 4
    Jun 18, 2010
    Cheryl or Daniel M.,Somerset*, MA
    "Allan and Jennifer the painters were pleasant, courteous, meticulous and accommodating. They did a wonderful job and were just great. When I have my upstairs painted I would request these two painters again."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 14, 2010
    Debbie/Ken B.,Seekonk*, MA
    "Tina was very pleasant. They were able fit us in ahead of schedule and did a great job."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Jun 09, 2010
    Roy J.,Taunton*, MA
    "Communication around when the work was going to be done was lacking. Color was too far from what we were trying to match."
    >> Certapro Response:
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    Customer Experience Rating: 4
    May 20, 2010
    Adelle T.,North Attleboro*, MA
    "Tina was very personable and knowledgable, she made feel at ease."
    >> Certapro Response:
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    Customer Experience Rating: 5
    Apr 23, 2010
    Jim C.,Mansfield*, MA
    "Tina and her crew made sure that I was completely satisfied with the job."
    >> Certapro Response:
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    Customer Experience Rating: 5


  • If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can call 1-866-213-8291 to give your review to a customer service representative.


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